Shopping by phone or mail can be a convenient and satisfactory way to shop for goods. Many marketers provide toll-free ordering and quick delivery. However, as with any type of transaction, there are still things you should keep in mind.
When ordering:
1-Shop around and compare costs and services.2-Deal only with companies or charities whose reputation and integrity are known.
3-Don't be pressured into acting immediately or without the full information you need.
4-Before ordering, check the company's return policy.
5-Always keep a record of the name, address and phone number of the company, goods you ordered, date of your purchase, amount you paid (including shipping and handling), and method of payment.
6-Never give out your credit card number or personal, financial or employment information unless you know with whom you are dealing.
7-Keep a record of any delivery that was promised.
8-If you are told that the shipment will be delayed, write the date of that notice in your records and the new shipping date, if you've agreed to wait longer.
9-If merchandise is damaged, contact the company immediately. If you're asked to return it, get a receipt from the shipper.
